FAQ

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

• What type of hotel is Petit Palace Posada del Peine?

  Located next to Madrid's Plaza Mayor, Petit Palace Posada del Peine is a boutique hotel designed for travelers like you, offering all the essential services for a perfect stay.

• What category does Petit Palace Posada del Peine belong to?

  Petit Palace Posada del Peine is a modern and comfortable 4-star hotel. It is known for being the oldest hotel in Spain.

• Who is Petit Palace Posada del Peine oriented towards?

  The reputation of Petit Palace Posada del Peine is based on its wide range of services and amenities, tailored for different types of travelers, from families with children to couples, groups of friends, and professionals, with a prime location next to Plaza Mayor.

• Is Petit Palace Posada del Peine suitable for families with children?

  As an ideal destination for families with children, Petit Palace Posada del Peine offers useful family services, from cribs and high chairs to gifts for the little ones and specially designed breakfasts for them. Experience staying at Petit Palace's family hotels.

• What are the check-in and check-out times at Petit Palace Posada del Peine?

  Check-in time at Petit Palace Posada del Peine is at 2:00 PM, while check-out is at 12:00 PM.

• Is it possible to check in earlier than the designated time at Petit Palace Posada del Peine?

  Yes, at Petit Palace Posada del Peine, early check-in is possible based on availability. Contact our reception team to confirm this option.

• Can you stay in Petit Palace Posada del Peine after checking out?

  Petit Palace Posada del Peine allows access to its common areas, such as the reception. Additionally, we offer luggage storage at the reception to secure your belongings while you enjoy Madrid until the last moment.

• If I arrive early at Petit Palace Posada del Peine, can I enjoy the facilities?

  Welcome to Petit Palace Posada del Peine. If you arrive early, you can learn about the history and legends of Spain's oldest hotel while we prepare your room. Get in touch with our reception and discover the hotel's services.

• Can I store my luggage before check-in or after check-out at Petit Palace Posada del Peine?

  Yes, at Petit Palace Posada del Peine, we take care of your luggage if needed. Contact our reception staff first to manage your bags before and after your stay.

• Does Petit Palace Posada del Peine serve a buffet breakfast?

  Yes, the breakfast at Petit Palace Posada del Peine offers both a classic and healthy buffet for you to choose what you want to eat or drink, with a variety of sweet and savory options, as well as items for children.

• Are there dining options available for people with food intolerances at Petit Palace Posada del Peine?

  At Petit Palace Posada del Peine, our buffet breakfast includes alternatives for travelers with allergies or intolerances, such as gluten-free products, vegan options, lactose-free milk, and healthy foods. Contact us to learn about our available alternatives.

• Does Petit Palace Posada del Peine have a restaurant?

  No, Petit Palace Posada del Peine does not have a restaurant, but it has a breakfast room on floor -1 that is available every day.

• Is breakfast complimentary at Petit Palace Posada del Peine?

  You can choose to stay with or without breakfast included at Petit Palace Posada del Peine. If you decide to forgo it, you still have the option to enjoy it for an additional cost.

• What are the breakfast hours at Petit Palace Posada del Peine?

  Enjoy breakfast at Petit Palace Posada del Peine from 7:30 AM to 10:30 AM on weekdays and from 7:30 AM to 11:00 AM on weekends.

• Are cots available in the rooms at Petit Palace Posada del Peine?

  Yes, at Petit Palace Posada del Peine, a family-oriented establishment, we have baby cribs available. Request one during your booking or at the reception, and we will set it up in your room for your baby's comfort.

• Does Petit Palace Posada del Peine offer laundry service?

  Yes, Petit Palace Posada del Peine offers laundry service during your stay. Inquire at the reception to learn about the terms of this service, including delivery times and additional costs.

• What types of rooms does Petit Palace Posada del Peine have?

  Petit Palace Posada del Peine offers small interior double rooms, double rooms, superior double rooms with a balcony, quadruple rooms, and quintuple rooms.

• Are there safes in the rooms at Petit Palace Posada del Peine?

  Yes, all rooms at Petit Palace Posada del Peine have a safe for your convenience.

• Are hairdryers available at Petit Palace Posada del Peine in the rooms?

  Yes, in all rooms at Petit Palace Posada del Peine, you will find a hairdryer available in the bathroom.

• Are there minibars or refrigerators in the rooms at Petit Palace Posada del Peine?

  Yes, all rooms at Petit Palace Posada del Peine have a minibar to store drinks, food, or items that require refrigeration.

• Is Petit Palace Posada del Peine a pet-friendly accommodation?

  Yes, Petit Palace Posada del Peine is a pet-friendly accommodation that accepts dogs, birds, cats, and other domestic pets.

• Are pets allowed in the rooms at Petit Palace Posada del Peine?

  Yes, Petit Palace Posada del Peine is a hotel that allows pets and lets you stay with your furry companion in the room you reserve.

• Is there a cost for accommodating pets at Petit Palace Posada del Peine?

  Yes, Petit Palace Posada del Peine is pet-friendly and does not have additional costs if you book through our official website. If booking through an unofficial website, the additional cost for the pet's stay is €25.

• What pet services does Petit Palace Posada del Peine offer?

  At Petit Palace Posada del Peine, we have special water bowls and beds for your pet.

• In what languages is reception attended at Petit Palace Posada del Peine?

  At Petit Palace Posada del Peine, our reception team will be happy to assist you in Spanish, French, and English.

• What services does Petit Palace Posada del Peine offer at reception?

  At Petit Palace Posada del Peine, we offer useful services such as Wi-Fi internet, laundry, free bike rental, MIFI device, and tourist information, among others.

• What is the smoking policy at Petit Palace Posada del Peine?

  At Petit Palace Posada del Peine, smoking in the rooms is prohibited, making it a smoke-free hotel.

• Is Petit Palace Posada del Peine a hotel committed to environmental sustainability?

  Yes, Petit Palace Posada del Peine is committed to environmental management through energy efficiency programs, water conservation, waste reduction, and sustainable sourcing.

• Do the rooms at Petit Palace Posada del Peine have free Wi-Fi?

  The Wi-Fi internet connection at Petit Palace Posada del Peine is completely free for our travelers, and you can enjoy excellent internet quality in both rooms and common areas.

• What parking options does Petit Palace Posada del Peine offer?

  At Petit Palace Posada del Peine, we do not have our own parking, and the area is not suitable for parking, as it is located on a pedestrian street without traffic. We have nearby parking facilities (Parking Plaza Mayor and Parking Plaza de las Descalzas, which offers a discount for our guests).

• Are there accessible rooms for people with disabilities at Petit Palace Posada del Peine?

  At Petit Palace Posada del Peine, you will find accessible rooms with spacious areas and bathrooms adapted for people with disabilities. Inquire at the reception to learn more about the facilities we offer for travelers with disabilities.

• Are there discounts for returning guests at Petit Palace Posada del Peine?

  At Petit Palace Posada del Peine, you will benefit from your first stay by joining the Tripster Club, where you can enjoy a 10% discount at any of our ICON and PETITPALACE HOTELITY hotels. Accumulate reservations and get discounts on future stays, restaurants, and access to premium services. I want to be a Tripster!