FAQ

Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Posada del Peine?

    At the Petit Palace Posada del Peine we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Posada del Peine a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Posada del Peine is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Posada del Peine once I have checked out?

    Yes, the Petit Palace Posada del Peine allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What are the check-in and check-out times at the Petit Palace Posada del Peine?

    Check-in time for the Petit Palace Posada del Peine is from 3:00 p.m., while check-out is at 12:00 p.m. In addition, our clients can enjoy some of the hotel facilities after checking out.

  • Is the Petit Palace Posada del Peine adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Posada del Peine hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind of family services with children does the Petit Palace Posada del Peine offer?

    The Petit Palace is a Madrid hotel ideal for families with children. We have family rooms for up to 6 people, free breakfast for children booking on the official website, gifts for children ...

  • What interesting places are close to the Petit Palace Posada del Peine?

    The Petit Palace Posada del Peine is a hotel located in Calle Postas, 17. In the very centre of Madrid, between Puerta del Sol and Palacio Real, surrounded by the most authentic shops and restaurants 🔥. Don’t miss out on the San Miguel Market and treat yourself to a gourmet delight in this picturesque building 🌶🍯🍋. Plaza Mayor in Madrid is a popular tourist attraction and staying here is quite an experience (the good kind 😉)... and what about Madrid de los Austrias (Ópera, Plaza de la Villa, Bailén), the combination of terraces and tapas that you will find in La Latina (Cava Baja and Cava Alta for starters), the Rastro street market (Cascorro, Ribera de Curtidores and so much more).

    You will have so many stories to tell after staying at the oldest hotel in Spain.

  • What entertainment options does the Petit Palace Posada del Peine offer?

    The Petit Palace Posada del Peine offers you some special services such as bicycle rental, MIFI, Wi-Fi, room service, 24 hours reception, lobby...